Arriving at any airport in the world always causes a little stress before you can enjoy your vacation, especially if you don't speak the local language.

At Tropical Incentives DMC we try to make that moment as easy as possible for you by giving you all the help and support you need (as long as you request it in advance and there are no restrictions at the airport). Although it might seem a little complicated, the process for getting out of the airport is easy: when passengers disembark, they have to go through Immigrations where they show their passport and turn in their completed Immigration form that was handed to them on the plane.

Once they have gone through Immigrations, they need to pick up their baggage on the appropriate carrousel and then go to Customs. After handing over the completed customs declaration form, passengers are asked to press the button on the "traffic light". If they get the green light, they can go through, and if they get the red light, customs officials will do a quick inspection of their belongings.

Tropical Incentives DMC staff will be waiting for them just outside this area to accompany them to their ground transportation that will take them to their hotel. (You must ask for this service in advance, whether on an individual or group basis.) A Tropical Incentives DMC staffer will always be present to offer you a warm, respectful welcome and to help you from the very first moment you arrive.